CURBSIDE PICK-UP - Sole Addiction - Designer Shoes, Handbags and Accessories Online
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Shopping online, but prefer curbside pick-up?  We've got you covered! 

 

Step 1. Select  "Drive-By" from the shipping options on our shopping cart page. 

 

 

Step 2. You will receive two confirmation emails, one from the website and another from our customer service team confirming your order is ready for pickup!  This pick-up email will include our text number which will allow you to connect with us when you arrive for pick-up.

  • We have staff in the store Monday-Friday from 10am-530pm, as well as Saturday from 10am-4pm. We are closed Sundays and Holidays.
  • If you place an order during our business hours, you will receive an email to the address provided at the time of purchase, within 1 hour of placing your order to confirm pick up details.  We promise!
  • If you place an order after-hours, you will receive your pick-up confirmation email by 11am the next business day!

 

 

Step 3. When you arrive at our store to pick-up your order, please send a text to the number we provided and we will bring your order out to your car. 

  • Please note, that we will be checking ID before passing off your order.  Just being safe, we want to make sure nobody is doing bad things with your credit card!

 

Want to return or exchange?  Simple stuff!  We will put instructions in your bag, which involve sending us an email and we will make the arrangements!

 

Curious about our online return policy?

 

It is a bit different than what you are used to at our Grande Prairie storefront!

If you purchase a full priced item, you are welcome to return for full refund within 7 days of purchase. 

If the item is sale priced, you may exchange or return for store credit. If the item is clearance priced at 40% OFF or more, it is considered a Final Sale.  As always, to accept a return we do require the shoes/boots/sandals be completely unworn and in their original shoe box.

 

Have a Sole Addiction gift card or store credit you could like to use? 

 

Send us an email, we will figure it out!  We sincerley apologize, but at this time we are unable to accept Downtown Association Promotional Cards of any kind.

Questions, let us know!  We are always happy to help.

We can best be reached via email at onlinesales@mysoleaddiction.com