CONTACT - Sole Addiction - Designer Shoes, Handbags and Accessories Online
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Contact Us

We understand that sometimes shopping can be tricky, which is why we have a dedicated customer service team ready to answer any questions you may have.  We can best be reached via email at If you prefer to chat on the phone, we completely understand!!.   Send us a brief email with your contact number, what styles you are inquiring about and the best time to reach you, and we will be in touch as soon as possible.

Online Customer Service Hours

  • Monday through Friday 9:30AM - 4:30PM Mountain Standard Time (GMT -7)
  • If you have made a purchase, you will receive confirmation of your purchase directly from PayPal.  All correspondence, including the tracking details for your purchase, will be sent to the email address provided to us from PayPal. If that happens to be an email address that you do not use on a regular basis, please provide us with a current email address. You can contact us at  

Grande Prairie Store Hours

We are currently closed to the public due to the Covid-19 Virus.  Please see our Facebook and Instagram account for updates.  

Monday-Thursday 10am–5:30pm
Friday 10am–5:30pm
Saturday 10am–5:00pm

Please note that we will be closed MONDAY, March 9th for our maintenance, we sincerely apologize for any inconvenience our closure may cause you.


Mailing Address + Additional Contact Infomation

Unit 1 9907 100th Avenue
Grande Prairie, AB
Canada    T8V 0V1

For all inquiries, please do not hesitate to email our customer service team.  They can best be reached at