Contact Us

We understand that sometimes shopping online can be tricky, which is why we have a dedicated customer service team ready to answer any questions you may have.  We can best be reached via email at onlinesales@mysoleaddiction.com.  If you prefer to chat on the phone, we completely understand!!.   Send us a brief email with your contact number, and the best time to reach you, and we will be in touch as soon as possible.

Online Customer Service Hours

• Monday through Friday 930AM - 430PM Mountain Standard Time (GMT -7)
• Closed Weekends and Canadian Statutory Holidays
• If you have made a purchase, you  will receive confirmation of your purchase directly from PayPal.  All correspondence, including the tracking details for your purchase, will be sent to the email address provided to us from PayPal.  If that happens to be an email address that you do not use on a regular basis, please provide us with a current email address.  You can contact us at onlinesales@mysoleaddiction.com.  

Grande Prairie Home

We are situated on the corner of 100th avenue + 99th street in downtown Grande Prairie, Alberta.  There is metered parking along both streets, however be aware the 100th avenue is only one-way westbound traffic. 

Store Hours

Our Grande Prairie home will be closed August 4th to August 7th for scheduled maintenance.  We will reopen Tuesday, August 8th at 10am.  We sincerely apologize for any inconvenience our closure causes.

Mailing Address + Additional Contact Infomation

Unit 1 9907 100th Avenue
Grande Prairie, AB
Canada    T8V 0V1