Contact Us
We understand that sometimes shopping can be tricky, which is why we have a dedicated customer service team ready to answer any questions you may have. We can best be reached via email at onlinesales@mysoleaddiction.com. If you prefer to chat on the phone, we completely understand!!. Send us a brief email with your contact number, what styles you are inquiring about and the best time to reach you, and we will be in touch as soon as possible.
Online Customer Service Hours
- Monday through Thursday 930AM - 430PM Mountain Standard Time (GMT -7)
- Closed Fridays (May-August) Weekends and Canadian Statutory Holidays
- If you have made a purchase, you will receive confirmation of your purchase directly from PayPal. All correspondence, including the tracking details for your purchase, will be sent to the email address provided to us from PayPal. If that happens to be an email address that you do not use on a regular basis, please provide us with a current email address. You can contact us at onlinesales@mysoleaddiction.com.
Grande Prairie Store Hours
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Monday-Thursday |
10am–5:30pm |
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Friday |
10am–5:30pm |
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Saturday |
10am–4:00pm |
Grande Prairie Store Holiday Hours
December 17th 12-5pm
December 18/19/20 10am-530pm
December 21/22 10am-730pm
December 23rd 10am-5pm
December 24/25/26/27 Closed
December 28/29/30 10-4pm
December 31 Closed
January 1/2 Closed
Mailing Address + Additional Contact Infomation
Unit 1 9907 100th Avenue
Grande Prairie, AB
Canada T8V 0V1
For all inquiries, please do not hesitate to email our customer service team. They can best be reached at onlinesales@mysoleaddiction.com