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Grande Prairie Store Hours

 

We are located at Unit 1 9907 100th Avenue in Downtown Grande Prairie, right on the corner of 99th Street and 100th Avenue.

You do not require an appointment to visit us during our posted store hours, you are welcome to stop in at your convenience. 

 

 

Tuesday - Thursday 

 

12 pm - 530pm

 

Friday

 

11 am - 530 pm

 

Saturday

 

10 am–4:00 pm

 

 

We are closed Sundays, Mondays, and all Holidays. 

 

Health & Safety Update

 

Effective March 23rd  we no longer require full-coverage face masks to be worn when visiting our store. However, we would really appreciate it if you consider still wearing one, especially if you notice that all the folks around you are The reason for this is that we have both visitors and staff that are immunocompromised, and despite doing everything they can to protect themselves, they are still very susceptible to catching this virus.   Even though we are entering the endemic stage of this Covid situation, we still feel it is incredibly important to take care of each other.  So please don't be offended if we don't want perfect strangers to share a try-on bench, and be patient if there is a wait at the door.   We are doing our best to navigate our way to a new normal while keeping the comfort and well-being of both our staff and visitors in mind.

 
As always, please postpone your visit to our store if you are experiencing any cold or flu-like symptoms. 
 
Private fully-masked appointments are available Tuesday-Friday mornings for those who prefer a more cautious approach.  Please email us at cravings@mysoleaddiction.com for more details.
 
Zero Tolerance Policy
 

We understand that our Covid-19 safety measures have for the most part been more stringent than other retailers in our community, and this has not sat well with some folks who have visited our Grande Prairie home in the past two years.  However, this difference in opinion is absolutely no excuse to be rude to our staff.  Sole Addiction takes all incidents of aggressive, violent, or abusive treatment of our staff seriously, including the use of profanity or insults.  This behavior will absolutely not be tolerated, and service will be refused.

 

How To Contact Us

 

We understand that sometimes shopping can be tricky, which is why we have a dedicated customer service team ready to answer any questions you may have.  We can best be reached via email at onlinesales@mysoleaddiction.com. If you prefer to chat on the phone, we completely understand.   Send us a brief email with your contact number, what styles and information your inquiry is regarding, and the best time to reach you, and we will be in touch as soon as possible.

 

 

Mailing Address + Additional Contact Information

Unit 1 9907 100th Avenue
Grande Prairie, AB
Canada    T8V 0V1

For all inquiries, please do not hesitate to email our customer service team.  They can best be reached at onlinesales@mysoleaddiction.com