COVID 19 UPDATE - Sole Addiction - Designer Shoes, Handbags and Accessories Online
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Welcome Friends!

 

We are so excited to welcome you to our Grande Prairie home!  Our store is open to the public Tuesday-Friday, 12-530pm and Saturdays 12-5pm. You are welcome to drop in for a visit anytime, no appointment is necessary if you are visiting us during these hours:)

 

Please bring your Face Mask!  Every day we are blessed with visitors from all over Western Canada, and because of this, we require everyone who enters our store at this time to wear a properly fitting face mask.  If you do not have one, we will be happy to provide you with a disposable medical mask free of charge.  We are very sorry but after some research, we have found that plastic mouth shields are not an effective face mask.  If you are wearing one, please switch to a properly fitting, full-coverage, face mask prior to visiting our store.  

 

Like all retailers, we have had to change our habits and adopt new practices to comply with Alberta Health Services Guidelines. It is safe to say we have developed a deep, romantic relationship with Vim + Clorox. Our beautiful store used to smell like a delightful combination of Leather and Capri Blue candles. Now, it smells like a peculiar mix of faux lemon + bleach  We ask that you please do not be offended if you spot us wiping down a debit terminal, shoebox, or door handle after you use it, we are just trying to be SAFE AF


Speaking of being SAFE AF .....our store is flippin' huge, and we are giving everyone who visits a significant (well sanitized) personal space to shop in. You will have your own well-sanitized bench to sit on, by yourself...unless you are shopping with a friend, then it is your choice to sit together. If there are no benches available, you will have to wait until one is free and freshly sanitized!  There will be no sharing of anything just because you are in a rush, so please visit us with a few extra minutes to spare just in case.  There will be no exceptions.  

  

We have decided as a staff to place the shoes on the bench next to you, rather than hand them to you. Any shoes you take home, we will wrap up with our freshly washed hands, and put your receipt in the box, not hand to you. Our goal is to minimize physical contact, not take away from the Sole Addiction experience.

 

Other important bits and pieces:

 

Hand sanitizer is mandatory, especially since we know you are going to touch and try on the product, as are foot socks - we will provide both!  All shoes must be tried on with foot socks on the benches. Even if you are a smaller foot size, you will not be able to try on the samples on the shelf as you please.  We apologize, but we have to keep track of what has to been tried on, and we will enforce these rules.  There will be no exceptions.

BTW.  We found this spray from France that is like Lysol but for leather.  All items tried on will be sanitized for your safety.

 

We are allowing for 6-10 people in the store at any time, this number will vary depending on how many staff we have on that day.  We ask that you limit your group size.  If you are visiting with children they have to stay next to you at all times, or sit on the bench and wait for you.  They cannot run around, climb, play or try on shoes as they have in the past, we apologize, there will be no exceptions. 

 

As well, we are not allowing for Facetime in the store unless you are using a headset.   No exceptions.  If you have any questions about this policy, please ask Kristin directly.

 

And finally, if you like shoes but are still hesitant to venture out in public... we understand.  Private appointments, curbside pick-up, and delivery with Canada Post are all available!  

 

If you have any questions, just ask!  If you have any suggestions, we would love to hear those too:)  We can best be reached at cravings@mysoleaddiction.com