Shipping, Delivery & All That Jazz
Every order, no matter the destination, is shipped with Canada Post with a card for pickup at your local postal office to the shipping address provided at the time of purchase. They have great service, they deliver to PO Boxes, ensure your parcel's safety, and make us happy :) Orders shipping within Canada over $200.00 before taxes qualify for free shipping and under $200.00 have a shipping rate of $20.00. Shipping to the United States is $50.00 and all other International countries are $100.00.
Most orders to our website ship within one-three business days. However, if you place an order on the weekend, it may not leave until Tuesday. We tend to get a lot of orders over the weekend. At the most, you will wait three-ish business days for your order to ship:)
Please note that sale-priced orders purchased during ANY sale event may take upwards of 10 business days to ship.
When your order ships, you will receive an email with your Canada Post tracking number. You can reference this item number anytime at canadapost.ca. If you do not receive an email, please check your spam folder. If it is not in your spam folder, send us an email at firstname.lastname@example.org and we will help you out! Please don't ask us on Facebook or Instagram, for privacy reasons we will not share those details with you over social media.
Depending on where you live in Canada, your parcel will deliver within 2-14 business days. For example, if you are in the Edmonton or Calgary area, it will likely be two-three business days...maybe less. If you are in Saskatoon or Regina, it will be about the same. If you are in the BC Interior, Lower Mainland, or the Island, it seems to be 4-6 business days. Northern BC and Southern Manitoba seem to be upwards of 6 business days. The further east or North you are, the longer things take. Unfortunately, due to our location in Northern Alberta, getting things east and/or north in a speedy fashion is not possible.
States? Oh my goodness, it will take upwards of 14-21 business days. Maybe less if you are close to the border. International? 6-12 weeks...maybe more. Please note we are not responsible for duties or customs charges.