Shipping, Delivery & All That Jazz
- Hey friends! During our Winter Sale Event, it may take upwards of 7 business days for your parcel to leave our store. We apologize for not being as speedy as normal, it's just that there are 1000's of orders and only 4 of us to ship them out:) Your order confirmation, along with shipping confirmation, will be sent to the email address you provided at the time of purchase -
Every order, no matter the destination, is shipped with Canada Post. They have great service, they deliver to PO Boxes, and they make us happy:) Orders shipping within Canada over $150.00 are free shipping and under $150.00 have a shipping rate of $15.00. Shipping to the United States is a $30.00 and all other International countries is $80.00.
Most orders to our website ship within one business day. However, if you place an order on the weekend, it may not leave until Tuesday. We tend to get a lot of orders over the weekend. At the most, you will wait three-ish business days for your order to ship:)
When your order ships, you will receive an email directly from PayPal (not us) with your Canada Post tracking number listed as item number. You can reference this item number anytime at canadapost.ca. If you do not receive an email, please check your spam folder. If it is not in your spam folder, send us an email to firstname.lastname@example.org and we will help you out! Please don't ask us on Facebook or Instagram, for privacy reasons we will not share those details with you over social media.
Depending on where you live in Canada, your parcel will deliver within 2-14 business days. For example, if you are in the Edmonton or Calgary area, it will likely be two-three business days...maybe less. If you are in Saskatoon or Regina, it will be about the same. If you are in the BC Interior, Lower Mainland or the Island, it seems to be 4-6 business days. Northern BC and Southern Manitoba seem to be upwards of 6 business days. The further east or North you are, the longer things take. Unfortunately, due to our location in Northern Alberta, getting things east and/or north in speedy fashion is not possible.
States? Oh my goodness, it will take upwards of 14-21 business days. Maybe less if you are close to the border. International? 2-4 weeks...maybe more. We are no longer able to provide delivery standards due to Covid-19. Please note we are not responsible for duties or custom charges.